FAQs
How Do I Decide Which Artwork Is Right for Me?
Choosing art is personal — and there really is no right or wrong way to do it.
Sometimes a piece simply speaks to you. You see it and immediately feel a connection.
Other times, you may be drawn to a certain story, animal, place, color, feeling, or message behind the artwork. You might choose a piece because it brings you joy, reminds you of someone you love, represents something meaningful in your life, or simply makes your room feel more like you.
You may also want to honor a beloved pet or family member with a colorful custom portrait created just for you.
Art should make you feel something.
If you love several pieces and aren't sure which one is right for you, I’m always happy to help! We can talk about your space, what you’re drawn to, and what you want your artwork to bring into your home.
Email me anytime at info@payalemery.com.
What Sizes Do You Offer?
My artwork is available in a variety of sizes depending on the piece.
The exact dimensions of each original painting are included in its individual listing. Available sizes for prints and art products are also listed on their individual product pages.
If you're unsure what size would work best in your space, feel free to reach out — I'm happy to help you decide!
Returns & Refunds
Original Artwork
Because each original painting is a one-of-a-kind piece of art, all original artwork sales are final.
If your artwork arrives damaged, please contact me right away so I can help make it right. See Damages & Issues below for more information.
Art Prints & Art Products
Prints and products such as mugs, pillows, tote bags, and other merchandise are created and fulfilled through a third-party production partner. Return or replacement eligibility may vary depending on the product and circumstances.
Please contact me if there is a problem with your order, and I’ll help you determine the next step.
Damages & Issues
I want your artwork to arrive safely and beautifully.
Please inspect your order when it arrives. If your artwork or product is damaged, defective, or you receive the wrong item, contact me as soon as possible at info@payalemery.com.
Please contact me within 7 days of delivery and include photographs of the item and packaging when possible so I can evaluate what happened and determine the best solution.
Issues are handled individually depending on the circumstances and extent of the damage.
Shipping
Original Artwork
FREE SHIPPING is included with original artwork purchases within the United States.
Original artwork is carefully prepared, protected, and packaged for its journey to you. Because paintings may require final varnishing, drying, and preparation before they can safely be shipped, please allow additional time before your artwork leaves the studio.
Prints & Art Products
Shipping for prints and products such as mugs, pillows, tote bags, and other merchandise is calculated and added at checkout.
Discounts & Special Offers
Want to hear about new artwork, special collections, events, and occasional sales?
Join my newsletter! I share special offers throughout the year, along with new artwork and other colorful things happening in my art world.
Have a Question?
Please reach out anytime with questions about an artwork, choosing the right piece, commissions, shipping, or anything else.
And you don't need to be ready to purchase — I'm always happy to talk about art!
Email: info@payalemery.com
Thank you for supporting my art and allowing it to become part of your story. ❤️